How can we help?
12 September 2019
We are currently aware that many of our customers within China are unable to connect with the VyprVPN app on Windows and Android. Our Team is actively investigating this matter so that we can resolve the issue as quickly as possible. At this time, you are still able to connect to VyprVPN on iOS devices. We will provide an update once we have restored Windows and Android connectivity.11 September 2019
We will be moving away from the PPTP protocol in upcoming Windows releases to focus on faster & more secure protocols. Manually configured PPTP connections will still be available for some time. Please contact support@vyprvpn.com for questions or concerns.-
-
-
Account Management
- Managing VyprVPN iOS Subscriptions
- Why can't I log into my Golden Frog Account?
- What is the Control Panel?
- How can I upgrade or downgrade my account?
- How can I view and terminate current connections?
- How can I reset my password?
- My account is locked. How can I update my billing information or retry my payment?
- I paid with Alipay and my account is locked for payment failure
-
Helpful Links