Presently, our Support and Operations teams are investigating customer reports involving trouble connecting using the VyprVPN for iOS app.
Users on Etisalat mobile networks in the UAE may experience time outs and a failure to connect using the app. While we continue to investigate and troubleshoot this matter, the manual OpenVPN setup for iOS can be used as a workaround.
OpenVPN iOS tutorial: https://support.goldenfrog.biz/hc/en-us/articles/203815486
This article will be updated with more information as it becomes available. Thank you for your patience.