In general, there are more variables at play when using our app on your router compared to using our desktop or mobile apps. Tomato by Shibby is open-source firmware and has an ever-growing list of supported routers, many of which we have not tested. During development we tested the following routers on vanilla Tomato installs: Linksys E3200, Asus RT-N66U, and the Netgear Nighthawk R7000.
While you are welcome to use any compatible router you wish, we cannot guarantee functionality of the app on any router due to the open-source nature of the firmware, different local network configurations, and router settings customization outside of the installed app.
That said, should you need help, we will assist you with any issues related to the VyprVPN Router App to the best of our ability.
To help us with troubleshooting any connection issues you may have, please contact support with your connection logs as shown here.
You can also reach the support team by live chat or by using our contact form.