Please Restart Your Device error

If you are currently running Android 5.0 you may encounter the following error after installing VyprVPN version or newer. This error indicates that the device needs to be restarted in order to allow VPN permissions.

This error will appear when attempting to connect, or when enabling Content Blocking or Kill Switch for the first time.


To Resolve this error: 

  1. Hold downthe power button on your device.
  2. Tap 'Restart'
  3. Once the device has powered back on open VyprVPN and connect!

If you need any further assistance, please contact support.


Last reviewed/updated June 2019

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