If you are having trouble while trying to sign up for an account, please try the following steps:
- Make sure you are using one of our accepted payment methods to sign up with.
- Verify that all your information is being entered correctly in the corresponding fields and that all required fields are filled out.
- Try clearing your browser's cache and cookies.
- Try a different browser.
- If you are signing up from a mobile device, try signing up from a computer.
If you still have any trouble signing up or have any further questions, please contact our support team.
Last reviewed/updated June 2019
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